Privacy & Confidentiality

Sendly recognises the importance of privacy and confidentiality in handling client information, documents, and data.

This page outlines how information shared with Sendly is handled and the scope of confidentiality applicable to our services.

Information We Receive

Depending on the nature of the engagement, Sendly may receive information such as:

• Contact details provided through enquiry forms
• Document files shared for printing or preparation
• Address data required for dispatch preparation
• Basic communication related to service requirements

Use of Information

Information shared with Sendly is used solely for the purpose of:

• Understanding service requirements
• Preparing documents for printing and pre-mailing
• Providing quotations and service-related communication
• Executing agreed services

Sendly does not use client information for unsolicited marketing or unrelated activities.

Confidential Handling

Reasonable care is taken to ensure that client documents and data are handled in a controlled and confidential manner during the course of service execution.

• Access to documents is limited to service execution requirements
• Data is handled only for the duration necessary to complete the work
• Physical and digital materials are managed to prevent misuse

Third-Party Services

Postal booking, delivery, and tracking are governed by applicable postal regulations and are handled by the respective postal service provider.

Sendly does not control or influence postal delivery processes and does not share client data beyond what is necessary for dispatch, where applicable.

Data Retention

Client information is retained only for the duration required to complete services, address queries, or comply with applicable record-keeping requirements.

Updates to This Page

This Privacy & Confidentiality statement may be updated periodically to reflect changes in services or regulatory requirements.